Loading...
  • Where can I find the product catalogue?

    You may refer to www.kadeka.sg/brochure/Kadeka-Brochure.pdf to download our product catalogue or view them online at www.kadeka.sg
    Read more

  • What is the difference between single, dual & triple zone wine chillers? I’m interested to purchase a unit.

    Single temperature zone: This version is ideal for customers whose wines are mainly all red/white/champagne only. The storage space is undivided & the whole wine chiller is set to the 1 temperature only. Dual temperature zone: This version is ideal f...
    Read more

  • What is the difference between freestanding wine chiller & built-in wine chiller?

    Freestanding wine chiller is also called standalone wine chiller. Clearance is required when placing this type of wine chiller in your designated location. For clearance guidelines, please refer to the next question. Built-in wine chiller is designed to ...
    Read more

  • What is the clearance requirement for placing Kadeka Products such as wine chillers under counters / next to other electrical appliances & furniture?

    Users need to maintain a minimum of 5cm gap at the back and 2cm at the sides (i.e. Left & Right side) and top section of the Kadeka product.
    Read more

  • My wine chiller’s temperature set & temperature display is different. Is it normal?

    It is normal to encounter a difference in the temperature set & temperature display. The difference is approximately ±2°C. If the temperature difference is >3°C, you may contact us through our hotline @ 62889190 (Press 2 for Service) or email us @ ...
    Read more

  • How do I clean my wine chiller?

    Step 1:Power off & unplug your 3 pin plug top from your main socket. Step 2:Remove all wines & shelves Step 3:Clean the inner surface of the storage area with warm water using soft microfibre cloth (if possible) & air the wine chiller Step ...
    Read more

  • I need to relocate my Kadeka product. Any precaution / measures that I need to take note of?

    You follow the steps below:- Step 1:Remove all items within your Kadeka product to lighten load/weight. Step 2:Securely tape down all loose parts within your Kadeka products. E.g. Shelves Step 3:Turn the adjustable legs up to the base to avoid damage ...
    Read more

  • How many years of warranty is given for purchases of Kadeka products?

    Kadeka products are fully warrantied against manufacturing defects for 12 months from the date of registered purchase. Compressor for Kadeka products are warrantied for 5 years. Labour, transport, gas refill shall however be borne by the purchaser after ...
    Read more

  • Where can I register my warranty?

    You may register for your warranty online at www.kadeka.sg/productwarranty
    Read more

  • Can I still request for servicing of my Kadeka product after the warranty period? How much are the charges?

    Yes, you can request for an onsite assessment of your Kadeka product. The onsite diagnostic fee is $107.00 inclusive of 7% GST per set. This amount excludes the price of the parts that need to be replaced.
    Read more

To Top